New Polo Collection is live – Shop now
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We’d love to hear from you
Questions about sizing, your order or a return? Our team is happy to help.
EMAIL US
care@wildasstrends.com
Write to us anytime. Please include your order number for order queries.
Send emailVISIT US
Wildass Trends Pvt. Ltd.
S. No. 516, Halvad–Maliya Highway,
Juna Devaliya, Halvad,
Gujarat 363330, India
Made in India
SEND A MESSAGE
Drop us a line
Fill in the form and we’ll get back to you by email.
- Order queries: please add your order number
- Returns: request within 7 days of delivery
- Damaged or wrong item: contact us within 48 hours with photos
HELP CENTRE
Frequently asked questions
How long does delivery take?
Orders are usually dispatched within 1–2 business days. Delivery typically takes 3–7 business days depending on your location. You can check delivery to your pincode on any product page.
Do you charge for shipping?
No. We offer free shipping across India.
Which payment methods do you accept?
You can pay securely via Razorpay using UPI, credit or debit cards, and net banking. Cash on Delivery is currently not available.
How do I find my size?
Every product page has a Size Guide tab with chest, length, shoulder and sleeve measurements in inches. Our polos are a regular fit — choose your usual size, or size up for a more relaxed fit.
What is your return policy?
You can request a return within 7 days of delivery. Items must be unused, unwashed and have all original tags attached. Read the full Refund & Returns policy.
How will I get my money back for a return?
Once we receive and check your item, we email you a store-credit coupon for the amount you paid. It’s valid for 6 months on any product. Store credit cannot be exchanged for cash or transferred to a bank account.
What if my item arrives damaged or I receive the wrong product?
Contact us within 48 hours of delivery with photos of the product and packaging. We’ll send a replacement at no extra cost, or a store-credit coupon for the full amount if a replacement isn’t available.
Is return pickup free?
Yes. We arrange a free return pickup wherever our courier partners serve your pincode. If pickup isn’t available in your area, we’ll guide you on how to send the item back.
How do I track my order?
Once your order ships, we share tracking details by email/SMS. You can also see your order status anytime under My Account → Orders.
How should I care for my WildAss polo?
Follow the garment care label. We recommend washing with similar colours using a mild detergent, washing inside out, drying in shade, and avoiding direct ironing over printed or decorative areas.
STILL HAVE QUESTIONS?
We’re just a call away
Reach out and we’ll help you find the perfect fit.